Get customers' jobs straight to your inbox

Premium listings appear towards the top of your town's lists, town pages and service pages. When several businesses in a town have Premium, they take turns at the top, so no particular place is promised. Below the Premium listings, the order is how recently a listing was checked, then how complete it is, then how close the business is to the town centre. Each Premium listing shows the words "Premium listing".

Fill in the Get Premium form: your listing, your name, business email and phone number. It takes you straight on to payment, with your half-price first month already applied: there is no code to type. Your claim is checked as any claim is: if your email address is on your own website's domain, and that website names your business and shows the phone number on your listing, it goes through at once; otherwise it's checked against the details your business already publishes. Premium starts on your listing once the claim goes through. If the claim does not go through, the subscription is cancelled and your payment is refunded. If you would rather not pay yet, you can claim free and choose Premium later from your dashboard, where the half-price first month is applied for you in the same way.

Yes. The Ask this plasterer form shows on your profile only while you have Premium. Each enquiry is emailed to you, so you reply to the customer directly, and kept in your dashboard. Each one carries the customer's job card: the job, how many rooms and how big, roughly how many square metres, whether the old plaster has to come off, when the property was built, whether they own or rent, and when they need it. There is no lead fee and no commission on top of Premium: you keep the whole job. Without Premium, customers ring the phone number on your listing instead. We do not promise any number of enquiries.

You enter your own prices: a day rate and a minimum charge, skimming the walls of a small, bedroom-sized or large room, skimming a ceiling, and prices per square metre for skimming, hacking off and re-plastering, boarding and skimming, skimming over a textured coating and rendering, coving per metre and a starting price for patch repairs, plus up to 20 extras. You say whether your prices include VAT. A customer who has filled in a job card sees "your job here: about £X" on your profile, worked out from your own prices and labelled as yours, with a reminder to ask you for a written quote.

Whatever you set: "Taking on new work", "Next free:" and a date, or "Fully booked for now". Change it when it stops being true. It never says when you will start, and nothing else on the site does either.

Up to 24 photos of work you did yourself, your van or your team at work, with captions. Pair a before with its after and they show side by side. No stock images, no other firms' work, and no photo of a customer's home they have not agreed to.

Yes, at any time, from Manage billing in your dashboard. The plan runs to the end of the period you have paid for and is not renewed. Your listing carries on as a free claimed listing, no longer towards the top of your town's lists.